CUSTOM MADE ORDERS CONDITIONS

PAYMENT

In order to launch the weaving of a custom made rug, a first payment of the third (if the customer chose a payment in 3 times) or of the half (if the customer chose a payment in 2 times) is required. Once the custom made rug will be done, the last payment will be required before the delivery?

RETURN CONDITIONS

As the carpet was made to measure, a refund will not be possible. You can exchange it for a carpet in stock on our eshop or a second model can be made again.

UNIQUE PIECES

All our berber rugs are handmade on a traditional weaving loom in the middle atlas mountains from Morocco. To handmade two 100% identical models is technically impossible. So the colors and the designs could not be exactly the same but the custom made rug will be very very similar. The size could be 10cm more or less than what you asked for.

CUSTOM MADE ORDERS CONDITIONS

PAYMENT

In order to launch the weaving of a custom made rug, a first payment of the third (if the customer chose a payment in 3 times) or of the half (if the customer chose a payment in 2 times) is required. Once the custom made rug will be done, the last payment will be required before the delivery?

RETURN CONDITIONS

As the carpet was made to measure, a refund will not be possible. You can exchange it for a carpet in stock on our eshop or a second model can be made again.

UNIQUE PIECES

All our berber rugs are handmade on a traditional weaving loom in the middle atlas mountains from Morocco. To handmade two 100% identical models is technically impossible. So the colors and the designs could not be exactly the same but the custom made rug will be very very similar. The size could be 10cm more or less than what you asked for.