CUSTOM MADE ORDERS CONDITIONS
PAYMENT
In order to launch the weaving of a custom made rug, a first payment of the third (if the customer chose a payment in 3 times) or of the half (if the customer chose a payment in 2 times) is required. Once the custom made rug will be done, the last payment will be required before the delivery?
RETURN CONDITIONS
As the carpet was made to measure, a return will not be possible. A second model can be made again or you can exchange the custom-made carpet for a carpet in stock on our eshop.
UNIQUE PIECES
All our berber rugs are handmade on a traditional weaving loom in the middle atlas mountains from Morocco. To handmade two 100% identical models is technically impossible. So the colors and the designs could not be exactly the same but the custom made rug will be very very similar. The size could be 10cm more or less than what you asked for.
CUSTOM MADE ORDERS CONDITIONS
PAYMENT
In order to launch the weaving of a custom made rug, a first payment of the third (if the customer chose a payment in 3 times) or of the half (if the customer chose a payment in 2 times) is required. Once the custom made rug will be done, the last payment will be required before the delivery?
RETURN CONDITIONS
As the carpet was made to measure, a return will not be possible. A second model can be made again or you can exchange the custom-made carpet for a carpet in stock on our eshop.
UNIQUE PIECES
All our berber rugs are handmade on a traditional weaving loom in the middle atlas mountains from Morocco. To handmade two 100% identical models is technically impossible. So the colors and the designs could not be exactly the same but the custom made rug will be very very similar. The size could be 10cm more or less than what you asked for.