PAYMENT
It is possible to pay by credit card, bank transfer, with Paypal, and in 3 installments at no extra cost for orders over 200€.
There are no customs fees for orders placed from a European Union country as the packages are shipped from France.
For countries outside the EU, customs fees may be applied. We cannot provide you with the exact amount, but it is around 10% of the order total. If you wish to avoid paying these fees, contact us at [email protected], and we will try to find a solution!
The invoice is automatically sent by email. If you haven't received it, please contact us at [email protected] and we will send it to you.
You can pay in 3 installments at no extra cost by choosing the Alma payment option for all orders over €200.
CUSTOMIZED
Yes! It is possible to create a custom rug, in the size, pattern, and colors of your choice. Visit our dedicated page Custom Berber Rug
It takes between 2 to 5 months of weaving to create a custom Berber carpet. All our carpets are handcrafted on traditional wooden looms.
For custom-made items, the prices are the same as those on the website. They depend on the style of the rug and its dimensions.
Yes! You are free to send us a mockup for your carpet, and we will confirm whether it is feasible or not. We are here to help you, advise you, or design your future carpet!
MAINTENANCE
Check out our dedicated page Care Tips
If you live in Paris and its surroundings, here is the contact of the cleaning company Stain Game with whom we collaborate: +33 7 57 91 30 93. Otherwise, you will most likely find a carpet specialist in your area on the internet!
All our carpets are cleaned and treated before being shipped to France.
Between transportation and storage, the rug remained folded for a long time, so it is normal that you receive it with fold marks. Gradually, the rug will relax and become completely flat. To speed up the process, I recommend brushing the rug regularly and placing heavy objects on the folds.
TIPS
Check out our dedicated page How to choose the size of your Berber rug?
Check out our dedicated page "Cleaning Tips".
ESHOP stands for "online shop" or "electronic shop".
All our rugs are unique pieces. When a rug is sold, it is totally possible to recreate it with custom dimensions, colors, and patterns of your choice! Otherwise, we invite you to take a good look at our eshop, as we often have similar rugs. Contact us at [email protected], and we will let you know if we will receive a similar one soon!
No, the indoor photos shown on the product sheets of the rugs are similar rugs that allow you to better visualize your future rug in your interior.
THE CARPETS THEM
The fringes of our carpets measure approximately 10cm. If this is too long for you, you can always cut them yourself.
The dimensions indicated on the website do not include the fringes.
Our rugs are mostly 2.5cm thick. This is the average thickness that we recommend and that our customers prefer. A thicker rug is less easy to maintain and looks less neat, while a thinner rug is less attractive.
Yes! All our rugs are one-of-a-kind pieces.
Our Berber rugs are handcrafted on traditional wooden looms in Morocco using sheep wool. The entire process is 100% artisanal and traditional. We collaborate with over 300 weavers from the Atlas Mountains. Discover the craftsmanship of our weavers in this video.
Regarding the weavers' remuneration, on average 50% of the selling price excluding tax goes to them.
COLLABORATION
PROFESSIONALS
We offer professional discounts for interior decorators. These discounts are provided on a quote basis depending on quantities and models. Contact [email protected] to discuss further!
We work in wholesale and are open to new collaborations! Contact Marion at [email protected] to discuss this and receive the current selection.
PAYMENT
You can pay by credit card, bank transfer, with Paypal, and in 3 installments at no extra cost for orders over €200.
There are no customs fees for orders placed from a European Union country as the packages are shipped from France.
For countries outside the EU, customs fees may be applied. We cannot provide you with the exact amount, but it is around 10% of the order total. If you wish to avoid paying these fees, contact us at [email protected], and we will try to find a solution!
The invoice is automatically sent by email. If you haven't received it, please contact us at [email protected] and we will send it to you.
You can pay in 3 installments without fees by choosing the payment option with Alma for all orders over 200 euros.
CUSTOMIZED
Yes! It is possible to create a custom rug in the size, pattern, and colors of your choice. Check out our dedicated page Custom Berber Rugs
It takes between 2 to 5 months of weaving to create a custom Berber carpet. All our carpets are handcrafted on traditional wooden looms.
For custom-made items, the prices are the same as those on the website. They depend on the style of the rug and its dimensions.
Yes! You are free to send us a mockup for your carpet, and we will confirm whether it is feasible or not. We are here to help you, advise you, or design your future carpet!
MAINTENANCE
Check out our dedicated page Care Tips
If you live in Paris and its surroundings, here is the contact of the cleaning company Stain Game with whom we collaborate: +33 7 57 91 30 93. Otherwise, you can probably find a carpet specialist in your area on the internet!
All our carpets are cleaned and treated before being shipped to France.
Between transportation and storage, the rug remained folded for a long time, so it is normal that you receive it with fold marks. Gradually, the rug will relax and become completely flat. To speed up the process, I recommend brushing the rug regularly and placing heavy objects on the folds.
TIPS
Check out our dedicated page How to choose the size of your Berber rug?
Check out our dedicated page Care Tips
ESHOP stands for "online shop" or "electronic shop".
All our rugs are unique pieces. When a rug is sold, it is totally possible to recreate it with custom dimensions, colors, and patterns of your choice! Otherwise, we invite you to take a good look at our eshop, as we often have similar rugs. Contact us at [email protected], and we will let you know if we will receive a similar one soon!
No, the indoor photos shown on the product sheets of the rugs are similar rugs that allow you to better visualize your future rug in your interior.
THE CARPETS THEM
The fringes of our carpets measure approximately 10cm. If this is too long for you, you can always cut them yourself.
The dimensions indicated on the website do not include the fringes.
Our rugs are mostly 2.5cm thick. This is the average thickness that we recommend and that our customers prefer. A thicker rug is less easy to maintain and looks less neat, while a thinner rug is less attractive.
Regarding the weavers' remuneration, on average 50% of the selling price excluding tax goes to them.
Yes! All our rugs are one-of-a-kind pieces.
Our Berber rugs are handcrafted on traditional wooden looms in Morocco using sheep's wool. The entire process is 100% artisanal and traditional. We collaborate with over 300 weavers from the Atlas Mountains. Watch a video showcasing the skill of our weavers.
COLLABORATION
PROFESSIONALS
We offer professional discounts for interior decorators. These are provided upon request based on quantities and models. Contact [email protected] to discuss this further!
We work in wholesale and we are open to new collaborations! Contact Marion at [email protected] to discuss this further and receive the current selection.